QUESTIONS & ANSWERS

Order Confirmation?

Please check your spam or junk folder, as our confirmation emails may sometimes end up accidentally. Your order has been successfully placed if you have an order reference number. If you haven't received an email confirmation, please get in touch with us, and we will resend it.
How Long Will It Take For My Order To Deliver?

Orders are typically processed within 1-2 business days, and delivery usually takes 2-5 business days. Please get in touch with us if your order hasn't arrived within seven business days.
Can I Exchange My Order?

You can return an order within 30 days of purchase. Please get in touch with us with your order number for instructions on proceeding with the return.
Can I Change My Address?

We understand that sometimes you might need to make changes to your order. However, once an order is placed online, it's immediately sent to the warehouse for prompt dispatch. For security reasons, we're unable to alter the shipping address. Please double-check your address when placing your order to avoid any inconvenience. We appreciate your understanding.